FAQ
FAQ
Are your lanterns made to order?
Yes. Every EspritNook lantern is made to order, so you receive a piece crafted especially for you.
What are the production and shipping times?
Production times vary by collection: 1 to 2 weeks for the Harry Edition lanterns, 2 to 3 weeks for the Christmas Edition. Once your order is made, it ships out, and delivery typically takes 6 to 10 business days depending on your country. All in all, allow 2 to 5 weeks between placing your order and receiving it — every piece is made just for you. You'll receive a tracking number as soon as your order is processed.
How much is shipping?
Shipping is free — on every order, with no minimum purchase.
Do you ship internationally?
Yes, we ship to many countries — and shipping stays free. The options available for your address are shown at checkout.
How do the lanterns work?
Each lantern features an LED powered by a button-cell battery — no plugs, no cables, and about 50 hours of glow. Just place it, switch it on, and let the magic happen.
Where can I display my lantern?
It's designed to slide right in between your books or sit on a shelf: the slim plate tucks between two volumes, the bracket reaches out, and the figurine glows in front of your book spines. It's also right at home on a desk, a nightstand, or a mantelpiece.
What's included in a DIY Book Nook kit?
Every kit includes all the pre-cut pieces, the LED lighting system, and an illustrated step-by-step guide. The full contents, assembly time, and dimensions of each model are listed on its product page. Once finished, your little world slips in between your books and lights up.
Is it a good gift idea?
It's practically our specialty: our creations are made for lovers of books, fantasy, and little objects that are anything but ordinary.
Can I cancel or modify my order?
Yes — you can cancel or modify your order free of charge within 48 hours of purchase: just email us at contact@espritnook.com. After 48 hours, production of your made-to-order piece begins, and changes or cancellations are no longer guaranteed — but we review every request carefully and find a solution whenever we can.
What's your return policy?
If something isn't right with your order, reach out to us and we'll make it right. Full conditions and instructions can be found in our Return & Refund Policy.
How can I reach us?
By email at contact@espritnook.com or through our contact form. We reply within 24 to 48 business hours.
Have another question?
Write to us at contact@espritnook.com — we'd love to help. ✨